Actual Cyber Breach Costs: Small Business Case Study

1. Background

This information is compiled from a company that WebSafeStaff trained for Staff Cyber Security Awareness. By working with them to analyse their monthly IT invoices, the following information and conclusions were able to be extracted.

This particular company had a number of staff that were particularly risky with their web related activities, and as such there were regular (luckily minor) IT security breach events, ranging from malware infections to potentially unwanted programs.

2. Summary

  • The company saves $1,432 in the first year from conducting Web Safe Staff training
  • Training has an ongoing effect on staff behaviour on the web, so savings across additional years would be more substantial
  • Savings would have been improved further if the CEO had attended the course
  • These figures are for minor IT security breaches. A serious breach would have a far higher cost consequence to the business


3. Company Information

  • Type: Professional services
  • Number of computer based staff: 6
  • IT Support: Outsourced, hourly rate


4. Pre Training - Average Monthly IT Security Breach Costs

 Average number of IT security breaches   3.2
 Cleanup effort (hours by outsourced IT support)   1.4
 Cost of external IT support per hour   $160
 Total IT support costs   $216
 Lost productivity costs   $61
 Average monthly IT security breach costs   $277


5. Post Training - Average Monthly IT Security Breach Costs

 Average number of IT security breaches   0.6
 Cleanup effort (hours by outsourced IT support)   0.3
 Cost of external IT support per hour   $160
 Total IT support costs   $45
 Lost productivity costs   $13
 Average monthly IT security breach costs   $58

 

6. Return on Investment (Yearly Analysis)

 Pre Training - Average Yearly IT Security Breach Costs   $3,321
 Post Training - Average Yearly IT Security Breach Costs   $689
 Course Cost   $1,200
 Total Yearly Saving   $1,432

 

 

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